Spotify Music Converter Support Center!

Sales FAQs

Updated on November 11, 2021

After purchasing the product, you will receive an email from us with 30 minutes. You will find the license key in the email sent to you. After getting the license key, you can copy and paste the code to get the software registered.


If you fail to receive the email, please check your SPAM file folder. Please wait with patience for the delay of Internet or system glitches.

If you have lost your license key, you can contact our support team by submitting a quest with your order ID and registered E-mail. Our support teams will help you retrieve your registration code ASAP.

Make sure you have purchased the correct version of Spotify Music Converter. For example, Mac user should buy the Mac version instead of the Windows one. If you buy the wrong version by mistake, please contact our Support team ASAP and submit a request to get the correct license key.

Yes, you can transfer your license to a new computer and it’s 100% free. But to that, you need to contact Support Team and provide your valid order info, we will disable the license on the old computer and reset it for activation on a new computer.

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