We strive to provide our customers with the most professional and user-friendly software along with the best support services. We offer free trial of all software products to help you make wise decisions. Therefore, all customers can download the free demo version from our website and fully evaluate the program before placing an order. Also, feel free to contact our support team via email or simply submit a ticket on our Support Center page if you meet with any problem.
If you have purchased a product from TuneFab but are not fully satisfied with it, you can read our refund policies in full and see if you are qualified to apply for a refund. Refund requests of non-subscription products must be made within 30 days of your initial order. For subscription plans, you can get a full refund if you cancel within 5 days of the date you purchase by contacting our support team. To receive a refund, you must comply with the following guidelines.
To ensure that our products are exactly what you are looking for, TuneFab offers free trial versions of all our products that you can download directly from our website. We strongly recommend that all customers download, install and try the free trial version of any TuneFab software to fully evaluate the software. This helps reduce dissatisfaction after the purchase.
In these cases, you can request a refund or product replacement.
A wrong purchase. If you purchase the wrong item from our store and repurchase your ideal software product within 30 days of your initial purchase, we will help complete your refund request.
Note: All software products available on TuneFab Store are compatible with Windows and macOS platforms. However, license codes for the two systems are separated and incompatible with each other. Therefore, if you purchase the wrong version of our products, you can issue a refund after repurchase the compatible version that works on your computer, contact us, and we will handle your refund request.
In the following cases, we are unable to assist with your refund request.
Product fails to meet customer's needs due to a lack of understanding of the product description, product functions and compatibility requirements by the customer.
It's highly recommended that every customer read the product description carefully and download the free trial version before purchasing the software, to avoid dissatisfaction or buying the wrong product.
You are able to contact us through the following social media
© Copyright convert-sp-music.com. All rights reserved